Payment Policy

Effective Date: February 10, 2025

At Royal Shine Jewelry, we aim to provide a secure and convenient shopping experience for all our customers. This Payment Policy outlines the accepted methods of payment, the payment process, and other important details related to payment for orders placed on our website or in-store.

1. Accepted Payment Methods

We accept the following payment methods for purchases made through our website or in-store:

  • Credit and Debit Cards: We accept major credit and debit cards, including:
    • Visa
    • MasterCard
    • American Express
    • Discover
  • PayPal: Secure payments via PayPal are accepted for your convenience.
  • Apple Pay: You can use Apple Pay for fast, secure payments on compatible devices.
  • Other Payment Methods: We may also accept other payment methods as indicated during checkout, including gift cards and promotions.

All payments are processed securely using industry-standard encryption technology to protect your sensitive information.

2. Payment Process

  • Online Orders: Upon completing your order, you will be directed to a secure payment gateway to enter your payment details. Once the payment is successfully processed, you will receive an order confirmation email with your receipt and shipping details.

  • In-Store Orders: For in-store purchases, payments can be made using any of the accepted methods listed above. You will receive a receipt upon completing the transaction.

3. Payment Authorization

  • When you place an order, we will verify the provided payment method to ensure that it is valid and has sufficient funds or credit available.
  • If the payment authorization fails or if we encounter any issues processing your payment, we will notify you and attempt to resolve the issue. In the event that the payment cannot be processed, your order will be canceled.

4. Sales Tax

Sales tax is calculated based on the shipping address and applicable local tax laws. The applicable sales tax will be added to your total at checkout. You will be able to review the final price, including tax, before completing your purchase.

5. Price and Billing Information

  • All prices are listed in USD (United States Dollars).
  • You are responsible for providing accurate billing information, including your name, address, and payment details.
  • If your billing address changes or there is any discrepancy in your billing details, please update your information to avoid delays in payment processing.

6. Currency

All payments are processed in United States Dollars (USD). For international customers, your payment may be converted into your local currency by your payment provider or bank, and additional conversion fees may apply.

7. Payment Security

Royal Shine Jewelry uses secure payment gateways to ensure your payment information is encrypted and protected during the transaction process. We comply with PCI DSS (Payment Card Industry Data Security Standard) to ensure the highest level of security for your payment data.

8. Order Confirmation and Invoice

After successful payment, you will receive an order confirmation email with the details of your purchase. For your convenience, an invoice will also be provided, which includes the items purchased, prices, sales tax, and shipping fees (if applicable).

9. Refunds and Cancellations

In the event that you need to cancel your order or return a product, please refer to our Refund and Returns Policy. If a refund is applicable, it will be processed to the original payment method used for the purchase.

10. Payment Issues

If you encounter any issues with your payment, such as a declined transaction or discrepancies in the billing process, please contact our customer support team immediately for assistance. We will work with you to resolve the issue and ensure a smooth payment experience.

11. Contact Us

If you have any questions regarding our Payment Policy or need assistance with a payment-related issue, please contact us:

Royal Shine Jewelry
1053 West Street, Grand Rapids, Michigan, United States
Email: info@royalshinejewelryy.com
Phone: 616-644-5026
Website: royalshinejewelryy.com